Thursday, November 16, 2006

MerlinFX Recognition Award

We were extremely pleased to receive a 'recognition of support' award from the LCC Saints Ice Hockey Club a few nights ago, a local club we sponsor. I cannot take all the credit; as there is no 'I' in team. All kudos to Mark, our guru programmer for helping to create a custom CRM solution for the club.

We used our current WebCRM solution and built into it custom features that are relevant for a club. It tracks members' registration details, contacts etc.

With any club; there are so many rules to follow from host club and club associations. Members skill sets are recorded eg (committee, coaches, goalie, lines person, managers, ice officials, referees, team captains, time keepers etc.

The system tracks who has signed off various legal and medical documentation: code of conduct, working with children and so on.
The solution is extremely customisable and allows us to add extra features as the club grows. There are plans to include Player Profiles and Game Stats.

An Advanced search feature allows any Committee member to easily locate any club member based on pre-set and custom criteria. It allows the sending of rich HTML eNewsletters, quick memos, SMS and print.

The solution is a great tool to use for all inter-club communication. The SMS feature is used to broadcast time sensitive information to players about a game or event.

With all MerlinFX solutions, the brief always says; easy to use.

Thanks again to the LCC Saints Committee.